Reports, Publications and e-Newsletters

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Annual Report 2022/2023	Annual Report 2021/2022	Annual Report 2020/2021
e-Newsletter Issue April 2021	e-Newsletter Special Edition March 2021	e-Newsletter Issue 1- December 2020
e-Newsletter Special COVID-19 - July 2020 Previous e-Newsletter	Annual Report for 2018-2019 and 2019-2020	Annual Report 2017/2018
Customer Charter 2020	Code of Ethics 2020	Performance Management in the Civil Service
Customer Satisfaction Survey July 2016 Comments of the Civil Status Division	Registry Manual (including Computerised Registry System)	Quality Counter/Customer Services
Guidelines for the Elaboration of Customer Charter 2016	Pay Research Bureau Report 2016	Addendum Report 2016
Handbook for the Drafting of Schemes of Service	Anti-Corruption Policy	Protocol on Heavy Rainfall for the Public Sector
PSEA 2017 Souvenir Magazine

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