Officer-in-Charge:
Mr S. D. Jannoo
Director,
Human Resource Management
Level 9, Sicom Building 2,
Port Louis, Mauritius
Tel:(230) 405 4141
Fax:(230)212 4226
Email: 
Assisted By:
Mr L. M. K. Lam Ping Fong
Deputy Director,
Human Resource Management
Level 9, Sicom Building 2,
Port Louis, Mauritius
Tel: (230) 405 4149
Fax: (230)212 4226
Email: 
Mrs R. Ruchchan
Deputy Director,
Human Resource Management (in a temporary capacity)
Level 9, Sicom Building 2,
Port Louis, Mauritius
Tel: (230) 405 4132
Fax: (230)212 4226
Email: 
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Activities
The Human Resource Management Division (HRMD) ensures that the Public
Service has adequate human resources both in quantity and quality in order to
effectively implement Government policies, strategies, projects and programmes.
The core activities of this Division are: appointment, promotion, posting, and retirement of public officers succession planning to ensure that public institutions consistently have the necessary human resources for the timely delivery of public service prescription of schemes of service for all grades, which is the foundation for recruitment and promotion in the public service resolving labour disputes by promoting good employment relations through dialogue, consultation, negotiation and conciliation ensuring the smooth deployment of the E-HR and Electronic Attendance systems in Ministries/Departments along with other HR digitalisation initiatives providing guidance to Ministries and Departments regarding employment conditions, development of sound HR policies and strategies and implementing the recommendations of the Pay Research Bureau (PRB) Report
The Units under the HRMD are:
| - 1. Human Resource Management Unit
- 2. Conditions of Service Unit
- 3. Human Resource Planning and Employment Relations Unit
- 4. General Services Unit
- 5. Performance Management and Research Unit
- 6. Scheme of Service Unit
- 7. E-HR Unit
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Document
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Officer-in-Charge:
Mr S. D. Jannoo
Director,
Human Resource Management
Level 9, Sicom Building 2,
Port Louis, Mauritius
Tel:(230) 405 4141
Fax:(230)212 4226
Email: 
Assisted By
Mr L. M. K. Lam Ping Fong
Deputy Director,
Human Resource Management
Level 9, Sicom Building 2,
Port Louis, Mauritius
Tel:(230) 405 4149
Fax:(230)212 4226
Email:
Mrs R. Ruchchan
Deputy Director,
Human Resource Management (in a temporary capacity)
Level 9, Sicom Building 2,
Port Louis, Mauritius
Tel: (230) 405 4132
Fax: (230)212 4226
Email:
| Human Resources Management
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1. |
Advising and assisting in the formulation of HRM policies and development of strategies. |
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2.
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Introducing and implementing best HR practices in Ministries/Departments (Flexitime, Job Inspection, Monitoring of Attendance). |
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3. |
Processing of schemes of service for all grades in the Civil Service. |
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4. |
Advising on organisation structures and schemes of service for posts in |
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5. |
Review of Organisation Structure in the Civil Service. |
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6.
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Management of the HRM Cadre which consists of about 407 officers posted in Ministries and Departments. |
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7. |
Matters relating to General Services Staff. |
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8. |
Conditions of Service (Leave, Contract, Discipline, Allowances, Passage Benefits, etc...). |
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9.
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Preparation of the Civil Establishment Order made under the Civil Establishment Act, establishing the number of offices in the Public Service and the emoluments attached to such offices. |
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10.
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Updating of the HRM Management Manual and the Compendium of legislation relating to public officers. |
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11.
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Dealing with matters relating to attendance in the Civil Service. |
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12.
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Management of human resources in the Public Service including manpower assessment, establishment proposals and the promotion of harmonious employee relations. |
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13. |
Implementing HRMIS in the Public Sector. |
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14. |
Providing guidance and support for the implementation of the PMS in the Public Sector. |
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Officer-in-Charge:
Mr Jay Prakash Doobaly
Manager,
Human Resources
Level 8, Sicom Building 2,
Port Louis, Mauritius
Tel: (230) 405 4133
Fax:(230)212 4223
Email:
Assissted By:
Mrs Yamawtee Issur
Assistant Manager,
Human Resources
Level 8, Sicom Building 2,
Port Louis, Mauritius
Tel: (230) 405 4135
Fax:(230)212 4223
Email:
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Conditions of Service(Unit 1)
The Conditions of Service 1 section formulates, inter alia, policies/guidelines/circulars pertaining to conditions of employment in the public service as required. Officers of the section are expected to provide sound advice based on current rules and regulations in the service, interpret and implement recommendations from the various PRB Reports/ HRMM/ Acts/ Guidelines/ Circulars etc. besides attending to complex cases forwarded by all public sector organisations. The Unit also attends to request from Unions/ Federations/ Ombudsman/ EOC etc. Officers have to regularly attend to hearings before the different institutions in connection with Labour Disputes.
Activities |
1. |
Pension Matters - Reforms in relation to pension matters. | |
2. |
Retirement cases | |
3. |
Meetings for Statutory Boards and Committees and follow up cases | |
4. |
PRB – clarifications/advice/ruling etc. | |
5. |
Protocol on Heavy Rainfall for the Public Sector | |
6. |
HPC - sending cases to the Secretary and preparing briefs for the meetings | |
7. |
Salary on Promotion - Standing Committee on Remuneration | |
8. |
Injury Leave & Study Leave With / Without Pay |
9.
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Award of HQI/Incremental Credit for Experience Acquired Prior to joining the Service - Standing Committee set up to determine the Award of HQI/Incremental Credit for Experience Acquired Prior to joining the Service |
10.
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Employment Relations – dealing with matters pertaining to the FCSOU | |
11. |
Discipline | |
12. |
Release to attend courses and leave for examination and revision purposes | |
13. |
Refund of course and examination fees | |
14. |
Contract of employment | |
15. |
Waiving of age limit |
16.
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Processing of Leave without Pay (emigration, to take up employment in private/parastatal organisations / international organisations, undertake consultancy, to accompany spouse, to run business, private purpose, after confinement) |
17.
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Attending various ad hoc committees for Civil Service Family Protection Scheme/Pension Reforms/Gender Cell/Protocol for Heavy Rainfall/Bond |
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Officer-in-Charge:
Miss S. Khodabux
Assistant Manager,
Human Resources
Level 8, Sicom Building 2,
Port Louis, Mauritius
Tel:(230) 405 5432
Fax:(230)212 4223
Email: 
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Conditions of Service(Unit 2)
The Unit is responsible for:
1.
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Providing advice on:
a)
b)
c)
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the interpretation and implementation of rules and regulations pertaining to Conditions of Service;
formulation of policies pertaining to terms and conditions of employment in the Civil Service; and
correct application of the existing rules, regulations, policies and recommendations pertaining to conditions of service of public officers, to ensure fairness, consistency and equity across the civil service. |
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2.
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Processing of requests on matters relating to the following:
a)
b)
c)
d)
e)
f)
g)
h) |
Duty exemptions/official Government cars;
Travelling allowance - Mileage/Travel Grant/Commuted allowance/Refund of Travelling
Car allowance in lieu of duty exemption
Loans - Motor Vehicle/Motorcycle/Autocycle/Bicycle
Special and Extra duty allowance
Ad hoc allowance & Meal Allowance
Out of pocket allowance & Risk Allowance
Payment of Fees & Fax and Internet Allowance
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3
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Provide advisory/secretarial services and support to the following Committees:
a)
b)
c)
d)
e)
f)
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the interpretation and implementation of rules and regulations
High Powered Committee
Foreign Service Committee
Risk Assessment Committee
Federation of Public Sector and Other Union
Other ad hoc Committees on Conditions of Service
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Officer-in-Charge:
Mrs M. E. P. Gokhool
Assistant Manager,
Human Resources
Level 9, Sicom Building 2,
Port Louis, Mauritius
Tel: (230) 405 4129
Fax:(230) 208 7639
Email: 
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Employment Relations Unit
1.
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Promoting good and harmonious employment relations within the Civil Service by adopting a consensual approach through dialogue, consultation, negotiation and conciliation;
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2.
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Examining Human Resource Proposals of Ministries/Departments and the Rodrigues Regional Assembly in the context of yearly Budgetary Exercise;
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3.
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Preparing the Civil Establishment Orders for Mauritius and the Rodrigues Regional Assembly
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4.
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Providing updated monthly status of the number of funded vacancies filled in the context of the yearly Budgetary Exercise;
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5.
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Provide appropriate information with regards to requests for the grant of uniforms and personal protective clothing/equipment;
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6.
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Providing, upon request, assistance to Ministries/Departments for the conduct of Manpower Assessment Exercise. |
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Officer-in-Charge:
Mrs I. Reega
Manager,
Human Resources
Level 7, Sicom Building 2,
Port Louis, Mauritius
Tel: (230) 405 4139
Fax:(230) 214 2122
Email: 
Assisted by:
Miss P. M. D. Sambat
Assistant Manager,
Human Resources
Level 7, Sicom Building 2,
Port Louis, Mauritius
Tel: (230) 405 4140
Fax:(230) 214 2122
Email: 
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General Services
The Unit is responsible for:
1.
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Ensure that staffing requirements of Ministries/Departments in respect of General Services grades are met;
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2.
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Process appointment, promotion, confirmation, retirement, assignment of duties and allowances in respect of General Services grades in accordance with established policies and procedures;
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3.
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Update and maintain a database of officers of General Services grades;
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4.
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Process posting of staff/request for change in posting of General Services grades;
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5.
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Assist the Human Resource Management Division in mounting of courses in respect of General Services grades;
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6. |
To process disciplinary cases in a consistent manner. |
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Officer-in-Charge:
Mrs L. Pyneeandee
Human Resources Management Officer (HRMO),
Performance Management and Research Unit
Level 10, Sicom Building 2,
Port Louis, Mauritius
Tel: (230) 405 4146
Email: 
Assisted by :
(Vacant)
Tel No:4054150
Officer-in-Charge: Mrs Bhamila Devi NUNDLOLLManager, Human Resources Level 7, Sicom Building 2,
Port Louis, Mauritius
Tel:(230) 405 4131
Fax:(230) 212 4160
Email: 
Assisted by: Mrs Prabha Devi NEERUNJUN
Assistant Manager, Human Resources
Level 7, Sicom Building 2,
Port Louis, Mauritius
Tel:(230) 405 5329
Fax:(230) 2124160
Email: 
Mrs Poosmawtee RAMPHUL Assistant Manager, Human Resources Level 7, Sicom Building 2,
Port Louis, Mauritius
Tel: (230) 405 5330
Fax:(230) 2124160
Email: 
Mrs Kavita DOOKHY
Assistant Manager, Human Resources
Level 7, Sicom Building 2,
Port Louis, Mauritius
Tel:(230) 405 5331
Fax:(230) 2124160
Email: 
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Performance Management and Research Unit
The Performance Management System (PMS) has been implemented in the public service with a view to nurturing a client-focused and results-oriented culture and improving the delivery of services to the public.
The Performance Management and Research Unit
provides guidance to Ministries/Departments and other public sector organisations for the smooth implementation and sustenance of PMS.
Frequently Asked Questions
Scheme of Service Unit
The Ministry of Public Service and Administrative Reforms (MPSAR) is responsible for the prescription of schemes of service of all grades in the Public Service, including those of the Rodrigues Regional Assembly (RRA). The prescription is effected after having obtained all necessary clearances from the Pay Research Bureau on the salary grading of the post and agreement of the appropriate Service Commissions. A well designed scheme of service should, first and foremost, aim at attracting candidates with the right profile in terms of appropriate qualifications, skills and competencies to fulfil job requirements and achievement of organisational
objectives. The framing of a scheme of service, therefore, needs to be done with utmost care taking into account the organisational needs and objectives as well as the progression of an officer in a career structure and his career development
The main objectives of the Scheme of Service (SOS) Unit are –
(i) timely processing of scheme of service in consultation with line Ministries and other stakeholders such as the PRB and Federations of Unions; (ii) holding Consultative Committee on scheme of service with a view to improving the timely processing of schemes of service; (iii) implementing a Collaborative Platform and Document Management System (e-SoS) for the prescription of SoSs and providing a central repository of all prescribed schemes of service; (iv) vetting of Public Advertisements/Circular Note for filling of vacancies for posts advertised by the Public Service Commission/Disciplined Forces Service Commission; and (v) providing advisory/secretarial services to committees with the State and other Employees Federation relating to conditions of service/schemes of service.
The SOS Unit is also responsible for the following –
(i) Vetting of schemes of service for Parastatal Bodies; (ii) Processing of Representations from Unions/Federations; (iii) Attend to hearings before the Conciliation Service, Commission for Conciliation and Mediation, Employment Relations Tribunal and other Courts/Tribunal; and (iv) Processing requests for filling of vacancies on the basis of existing schemes of service.
The guidelines and procedures to be followed for the drafting of schemes of service can be accessed on the Handbook for the Drafting of Schemes of Service in the Public Sector.
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 Understanding Performance Appraisal Forms and Performance Improvement Plans
-Performance Appraisal Form (Senior Management)
-Performance Appraisal Form (General)
-Performance Appraisal Form (Workmen's)
-Performance Appraisal Interim Report (PAIR)
-Moderation and Appeal Processes
-Performance Management Appeal Form
-Performance Improvement Plan (PIP) and Guidance Notes
-Performance Improvement Plan (Workmen's Group)
Report on Fitness
-Guide to use "Report on Fitness" PDF File
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